Etech’s worldwide facilities – Onshore, Nearshore, and Offshore, possess the capabilities to customise the solution that finest fit all of your current wants. With Etech’s world wide outreach, Etech is often accessible to aid your buyers and deliver constant Outstanding encounters.
a bunch of devoted leaders while in the Speak to center marketplace that are keen about making a exceptional distinction for our
About us Etech provides following-era BPO solutions. A global minority-owned business enterprise, Etech has produced and trademarked how to turn your knowledge into strategic insights. Leveraging the power of synthetic as well as human intelligence Etech boosts coaching and coaching to center on significant behaviors building enhanced purchaser encounters and shareholder benefit. Etech introduced in 2003 with only four hundred personnel and only one Speak to center in Nacogdoches, Texas.
Etech is undoubtedly an omnichannel purchaser engagement alternatives provider for a lot of the planet’s leading and most revered brand names. The practical experience Etech has received throughout a variety of company verticals lets us to continually provide Fantastic, personal buyer experiences.
find out more Life At Etech Etech believes in Performing challenging and taking part in really hard and strives to create personnel come to feel empowered and confident in The work They may be undertaking.
At QEval, we’re devoted to supporting Get hold of facilities make improvements to their overall performance through distinct, actionable insights. Our effectiveness analytics reports offer you a in-depth breakdown of agent actions, purchaser interactions, and operational bottlenecks, so you can make knowledgeable decisions that result in measurable improvements. With QEval, you don’t just get stories—you obtain the resources and proposals to act on them.
Etech’s revolutionary engineering remedies and experienced leaders understand your small business demands and realize the more info strategic insights your model should drive effects.
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The mixture of care, have faith in and energy brought to the company is what would make the tradition at Etech exclusive. Our CEO often states, “If we take care of our persons, the figures will look after themselves.”
improving your Get hold of Middle’s general performance doesn’t ought to be intricate. With QEval University, you’ll attain access to essential equipment and coaching that deliver correct, measurable improvements in agent performance.
meet up with Malisha, a shining star on our customer support crew! From tackling tasks to making the most of fun staff routines, Malisha is aware of how to keep the balance involving do the job and Enjoy. Her beneficial Angle and team spirit make her a joy to work with.
a gaggle of devoted leaders inside the Make contact with Heart sector that are keen about producing a amazing distinction for our
Listed below are just a few critical functions of what we provide: ✅ in depth insights into agent functionality by way of complete analytics